The Study of CKM in E-Business Enterprise Based on Lead User

Abstract

E-Business is changing the traditional business model which takes the Internet as main carrier. Simultaneously, the knowledge becomes the essential factor to enterprise productivity in the new E-Business pattern, the enterprise struggles the superiority development to competitive advantage based on the knowledge. on the base of correlation theories review, This paper analyze the handicap existed in customer knowledge management, make full use of virtual enterprise of the brand-new type enterprise operation mode, and construct virtual enterprise based on lead user ,and then put forward the integration innovation operation mode and measures to resolve enterprise customer knowledge management problem based on E-Business. This pattern may help the enterprise to be quicker, grasp the market opportunity accurately, improve the product and the service unceasingly, enhance enterprise's core competitiveness which might provide reference for research and practice work in relevant fields.